Shipping Strategy

Objectives of the Shipping strategy page

The Shipping Strategy feature allow administrators to configure shipping informations related to product.

The Shipping Strategies are defined by two elements :

  • What should we ship to the customer
  • When should we ship them to the customer.

We can send several elements by one product to the customer on differents months depending on what is configured.

This page describe all the Shipping Strategies that are configured.

Section description

Here are describe the elements shown on this page :

  • By clicking on the link "Add New", you will be able to add a new Shipping Strategy
  • If you have no Shipping Strategy, you will only see a link "Add New" on the screen"

  • If you have at least one Shipping Strategy, you will see an array with all Shipping Strategy available. You can click on the Name of the Shipping Strategy in order to Edit the one selected.
  • In order to delete Shipping Strategy, you need to check the checkbox of all the shipping strategies you want to delete and then click on the "OK' button while the related picklist is set to "Supprimer". Note that this action is not reversible. Note also that you need to check that the Shipping Strategies you want to delete are not linked to any Product before deleting.
  • User can download existing shipping strategy by clicking on "Download" button at the bottom of the list. It allows to download as JSON/XML/CSV/XLS file.
  • User can change the number of results shown for a page, by changing the "Per page" drop down value. If user has selected as 25, It shows 25 records per page

Add new Shipping Strategy
When adding new shipping strategy, following fields need to be filled.

Main Information-tab

Name of the fieldTypeMandatoryDescription
TitleString - text FieldYesTitle of the shipping strategy
Is the default strategycheck boxNoIf tick,it will set as default shipping strategy
TriggerDropdownYesWhen to trigger the shipping strategy Invoice : The shipping will start when a new invoice is generated.Payment : The shipping will start when a payment is accepted.Subscription contract effective date : The shipping will start when the subscription starts.Subscription service activation date : The shipping will start when the subscription is activated.Subscription customer acceptance date : The shipping will start when the customer accepts the service.Other : The shipping will be triggered by an api call.

Schedule-tab

Name of the fieldTypeMandatoryDescription
The trigger send only one packageCheckboxNoIt allows to send only one package
Start dateDropdownNoStart date to trigger shipping strategy
The trigger will generate row in the past (catchup)CheckboxNoOnce this is triggered, it will generate row in the past

Payment Failure-tab

Name of the fieldTypeMandatoryDescription
Payment Failure ActionDropdownYesPayment Failure Action Pause : The shipping will wait for the payment success before being shipped.Cancel shipping : The shipping will be cancelled.Send anyway : The shipping will be send even without the payment.
The shipping may expireCheck boxNoThe shipping is cancelled when the shipping expiration delay is reached
Shipping Expiration DelayDropdownNoDuration to allow the shipping


Logistic-tab
Name of the fieldTypeMandatoryDescription
The same logistic sku may be used by multiple product at onceCheck boxNoThe same logistic used by multiple product at once
Send shipping order as soon as the trigger is receivedCheck boxNoSend shipping order as soon as the trigger is received
Create the shipping log with the status « Waiting validation »Check boxNoCreate the shipping log with the status
The product can only be shipped if a association have been foundCheck boxNoThe product can only be shipped if a association have been found